RETURN POLICY

Your satisfaction is our priority

✅ Return Eligibility

We accept returns within 7 days of delivery for items that are damaged, defective, or incorrect. Items must be unused, in original packaging, and in the same condition as received. Please retain all original packaging materials for return requests.

❌ Non-Returnable Items

The following items cannot be returned: items that have been used or damaged by the customer, gift hampers once opened, perishable or consumable items, and items purchased on clearance or final sale. Custom or personalized orders are also non-returnable.

🔄 How to Return

1. Email us at decorvibesales@gmail.com within 7 days of delivery
2. Include your order number and photos of the damaged/incorrect item
3. Our team will respond within 24-48 hours with return instructions
4. Pack the item securely and hand it over to our pickup agent

💰 Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5-7 business days to your original payment method. COD orders are refunded via bank transfer or UPI.

For return queries, contact decorvibesales@gmail.com